Privacy Policy
Last Updated: January 2025
prydanionova respects your privacy. We're committed to protecting the personal information you share with us when exploring franchise opportunities or using our services across Australia.
This policy explains what information we collect, why we need it, and how we handle it. We follow the Australian Privacy Principles under the Privacy Act 1988, which means we're serious about keeping your data secure and giving you control over your information.
If you're considering a franchise partnership or just browsing our resources, you should know exactly what happens with your data. No confusing legal jargon – just straightforward explanations.
Information We Collect
When you interact with prydanionova, we gather different types of information depending on how you use our services. Here's what we typically collect and why it matters for your franchise journey.
Personal Information You Provide
This includes details you voluntarily share when filling out enquiry forms, registering for information sessions, or applying for franchise opportunities:
- Name, email address, and phone number for communication purposes
- Postal address and preferred location details when exploring franchise territories
- Business background and financial information during application processes
- Previous experience in finance or business management
- Investment capacity and funding sources when required for assessments
Automatically Collected Data
Our website collects certain technical information to improve your browsing experience:
- IP address and general location (city level, not specific addresses)
- Browser type and device information to ensure compatibility
- Pages visited and time spent on different sections
- Referral sources showing how you found our website
How We Use Your Information
We don't collect data just for the sake of it. Every piece of information serves a specific purpose in helping you explore franchise opportunities or improving our services.
| Purpose | How It Helps You |
|---|---|
| Responding to enquiries | Getting you timely, relevant information about franchise opportunities in your preferred areas |
| Processing applications | Evaluating suitability and matching you with appropriate franchise territories |
| Sending updates | Keeping you informed about new opportunities, training sessions, and market insights |
| Improving services | Understanding what information prospective franchisees find most valuable |
We'll never sell your personal information to third parties. Your data stays with us unless you specifically agree to share it with potential franchise partners or affiliated service providers.
Your Rights Under Australian Law
The Privacy Act gives you specific rights about your personal information. Here's what you can do and how to exercise these rights with prydanionova.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days, usually sooner.
Correct Inaccuracies
If something's wrong or outdated, let us know. We'll update your records promptly to keep everything accurate.
Request Deletion
Ask us to remove your information from our systems, subject to any legal obligations to retain certain records.
Withdraw Consent
Opt out of marketing communications anytime. We'll still contact you about active enquiries or applications, though.
To exercise any of these rights, contact our privacy officer using the details at the bottom of this page. We take these requests seriously and respond within reasonable timeframes.
Data Storage and Security
Your information is stored on secure servers located in Australia. We use industry-standard encryption and security measures to protect against unauthorized access, but it's worth understanding what that actually means in practice.
Security Measures We Take
- Encrypted connections (SSL/TLS) for all data transmission between your browser and our servers
- Regular security audits and vulnerability assessments conducted quarterly
- Access controls limiting who can view personal information internally
- Secure backups with encrypted storage in separate geographic locations
- Staff training on privacy obligations and data handling procedures
How Long We Keep Your Data
We don't hold onto your information forever. Here's our retention approach:
- Active enquiries: Until you complete the application process or notify us you're no longer interested
- Completed applications: Seven years from the application date for compliance with Australian business record requirements
- Marketing contacts: Until you unsubscribe or after three years of no engagement
- Website analytics: Aggregated data kept indefinitely, but individual browsing data deleted after 26 months
Sharing Your Information
We're pretty protective of your data, but there are specific situations where we need to share information with others. This only happens when necessary and always with appropriate safeguards.
Service Providers We Work With
Some trusted partners help us deliver services to you:
- Email service providers for sending communications and newsletters
- Customer relationship management platforms to organize enquiries and applications
- Web hosting companies that maintain our website infrastructure
- Financial verification services during franchise application assessments
All these providers are bound by confidentiality agreements and must comply with Australian privacy laws. They can only use your data for the specific services they provide to us.
Legal Requirements
Sometimes we're legally required to disclose information to government agencies or law enforcement. This happens when there's a court order, subpoena, or mandatory reporting obligation under Australian law. We'll only share what's legally required and will notify you when possible.
Cookies and Tracking
Our website uses cookies – small text files stored on your device. They help us remember your preferences and understand how people use our site.
Types of Cookies We Use
- Essential cookies that make the website function properly and remember your session
- Analytics cookies helping us understand which pages are most useful to visitors
- Preference cookies that remember your choices like location settings
You can control cookies through your browser settings. Blocking all cookies might affect how well the website works, but essential functions should still be available.
Changes to This Policy
We review this privacy policy regularly to make sure it reflects how we actually handle data and stays current with legal requirements. When we make significant changes, we'll update the date at the top and notify you through email if you're on our contact list.
Minor clarifications or administrative updates won't trigger notifications, but you can always check back here to see the current version. We recommend reviewing this policy periodically, especially if you're actively working with us on a franchise application.
Questions About Your Privacy?
If something's unclear or you want to exercise your privacy rights, reach out to our team. We handle privacy enquiries seriously and respond within a reasonable timeframe.